Privacy Policy

Seller: BSG Studio's (VOF), KVK 42213857, the Netherlands

Who we are

BSG Studio's (VOF), KVK 42213857, the Netherlands, is the controller of your personal data.

Data we process

• Order data: name, address, email, phone number and order details, to fulfil your order (contract performance).
• Payment data, processed by our payment and checkout provider.
• Messages you send us, to answer your questions.
• Your cart is saved in your own browser (local storage) so it is kept between visits; it is not sent to us until you check out.

Website analytics

We use Lovable visitor analytics to understand how our site is used. It uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year. This is recorded for every visitor. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

Retention

We keep order data as long as required by Dutch tax law (generally 7 years) and other data no longer than needed.

Your rights

You have the right to access, rectify, erase, restrict and port your data and to object to processing. See our contact page. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Sharing

We share data only with parties needed to deliver your order, such as our checkout, payment and shipping providers. We do not sell your data.